Kelly commenced her employment at HOPE in January 2022. She brings with her valuable experience from previous administrative roles, along with formal studies in Business Administration and Management. This background has enabled her to develop a strong foundation of organisational, communication, and problem-solving skills, all of which contribute to the smooth and efficient day-to-day operations of the clinic.
In her role as an Administrative Assistant at HOPE, Kelly is often the first point of contact for patients, assisting them with enquiries, concerns, and appointment-related issues in a professional and compassionate manner. She also provides ongoing administrative support to management, assists with a range of operational tasks, and helps to streamline internal processes to improve efficiency and workflow.
Kelly’s dedication, reliability, and attention to detail have made her a valued member of the HOPE team. Her positive contributions support the clinic’s ability to maintain high standards of care and service, ensuring patients consistently receive a welcoming and well-organised experience.
