Fleur joined the Hope Management Team in 2021, with a strong focus on patient experience, customer satisfaction, and team development. Guided by empathy and understanding, she ensures clear and compassionate communication between patients and the Hope Medical Team.
She is passionate about delivering an exceptional experience for every patient, regardless of where they are in their fertility journey. Fleur has developed and implemented high-standard clinic frameworks to support her team at a clinical level, consistently exceeding patient expectations from initial consultation through to treatment completion.
With more than 25 years of experience, Fleur understands the unique needs of each patient and adapts clinic practices to ensure everyone feels supported, informed, and comfortable throughout their journey with Hope Fertility & IVF.
“I joined Hope Fertility & IVF because I truly believe in what the team is doing.”
